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lehestro's avatar
lehestro
Helpful | Level 6
2 years ago

Can't Drag and Drop into Dropbox from Finder Sidebar

I hope this is the correct place to post this. I commonly drag things from a local drive into Dropbox in Finder, using the sidebar, usually to upload for client access. It is a common enough action t...
Desktop
Dropbox Pro
Mac
  • billgdbx's avatar
    billgdbx
    2 years ago

    hughH thanks for the screenshot, this actually moved me along.  There's definitely an issue with dragging and dropping to "Dropbox" in Favorites in the Sidebar.  There is also a Locations section below Favorites in the Sidebar, which contains the same Dropbox folder (but with the Dropbox logo).  I confirmed that dragging to Favorites in fact doesn't work, but dragging/dropping to the folder in Locations does work.  I also confirmed that, while dragging/dropping to the toplevel Dropbox folder in Favorites does not work, if you have a sub-folder of Dropbox in Favorites, you can drag/drop to that.

     

    The attached photo shows the Dropbox folder in Locations, and the move working.  You can also see Dropbox in Favorites above--moving to that spot does not work.  We'll look into that.  Meanwhile, I hope that you can work around this issue by dragging/dropping to Locations rather than Favorites on the Sidebar.

     

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey lehestro, thanks for reaching out to our Community today.

 

We appreciate your feedback about our desktop app, but let's look into this.

 

If you quit the Dropbox app, are you seeing the same behavior?

 

And are you having this issue only with the Dropbox folder or other folders in your Finder as well?

 

Let me know what you find.

hughH's avatar
hughH
Helpful | Level 5
2 years ago

Same thing happens to me. I agree with the rant entirely. You broke something that wasn't broken.

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