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Forum Discussion

zorvek's avatar
zorvek
Helpful | Level 6
2 years ago

Can't Clear Notification Icon

Dropbox v171.4.182. Windows 10 with all updates.   Dropbox icon in tray shows 1 notification. I have gone to notifications and cleared all of them - none remain. Quit and restarted Dropbox. Reboo...
Desktop
Dropbox Basic
Notifications
  • zorvek's avatar
    zorvek
    2 years ago

    I resolved this by unlinking my group account from my personal account.

zorvek's avatar
zorvek
Helpful | Level 6

 

 

 

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi zorvek, there seems to be a new stable build, can you try to install that and let me know if you still face this issue? 

  • zorvek's avatar
    zorvek
    Helpful | Level 6
    2 years ago

    That is the build that has been installed.

     

    • zorvek's avatar
      zorvek
      Helpful | Level 6
      2 years ago

      Clarification: Yesterday it was the earlier version. Between then and now, the newer version was installed automatically. The problem persists.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi zorvek, can I send you an email, in order for us to have a closer look into this? 

      • zorvek's avatar
        zorvek
        Helpful | Level 6
        2 years ago

        Yes

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