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zorvek's avatar
zorvek
Helpful | Level 6
2 years ago

Can't Clear Notification Icon

Dropbox v171.4.182. Windows 10 with all updates.   Dropbox icon in tray shows 1 notification. I have gone to notifications and cleared all of them - none remain. Quit and restarted Dropbox. Reboo...
Desktop
Dropbox Basic
Notifications
  • zorvek's avatar
    zorvek
    2 years ago

    I resolved this by unlinking my group account from my personal account.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi zorvek, thanks for bringing this to our attention.

 

Could you attach a screenshot showing the notifications tab in the Dropbox desktop application, along with all the tabs visible there such as sync history, activity (You and Shared), while hiding any personal information?

 

This will help me to assist further!

  • zorvek's avatar
    zorvek
    Helpful | Level 6
    2 years ago

     

     

     

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi zorvek, there seems to be a new stable build, can you try to install that and let me know if you still face this issue? 

      • zorvek's avatar
        zorvek
        Helpful | Level 6
        2 years ago

        That is the build that has been installed.

         

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