We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

RunBear's avatar
RunBear
Helpful | Level 5
7 years ago

Can't access system tray preferences menu Windows 10

I am running DropBox desktop v 61.4.95 on Windows 10. If I left or right click the system tray Dropbox icon, I don't get any menu pop up. This means I have no way of accessing my preferences, includi...
Desktop
Security
Setting up the apps
  • Rich's avatar
    Rich
    7 years ago

    Try a CTRL-left click to access the legacy menu.

Bob38's avatar
Bob38
Explorer | Level 4

Thanks for the SPOILER tip.  Using PC Win10 couldn't get Personal and Business Dropbox to both show (LINK) in File Explorer.  "Gear" option for account preferences not available (at least to me...) .   Uninstalled Dropbox from PC, rebooted PC,  reinstalled Dropbox.  At conclusion of the install, sign into Business and it asked to link Personal.   Then all was good and File Explorer shows WORK Dropbox and Dropbox (Personal).  Thanks for the SPOILER suggestion. 

 

Bob 

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Pleased to hear this did the trick for you Bob (Bob38) & thanks a lot for sharing the news; we’re always here for more Dropbox tips & tricks, so feel free to post us at any time in the future & it’ll be a pleasure to work with you again. Take care until then!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!