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Forum Discussion
CMAKEUP
9 months agoExplorer | Level 3
Cannot add Dropbox to Favorites or Locations on MacBook Pro
Hi
I have tried all the suggestions for adding Dropbox to either Favorites or Locations on my sidebar and nothing works. I have tried deleting it and reinstalling it but it wont let me indicating ...
- 9 months ago
Hi CMAKEUP, could you try these steps to add the Dropbox folder back into the Locations section?
- Open Finder
- Click Finder in the top-left of your screen
- Click Preferences (macOS 12 or earlier) or Settings… (macOS 13 or later)
- Click the Sidebar tab
- Under Locations, check Cloud Storage
Let me know if this helps.
Hannah
9 months agoDropbox Staff
Hey CMAKEUP, thanks for joining our Community!
Can you let us know if you've updated to the Dropbox for macOS on File Provider version of the app?
Where is your Dropbox folder currently located?
Let me know and we'll go from there.
- CMAKEUP9 months agoExplorer | Level 3
Hi Hannah! The download indicated Dropbox for macOS, not sure what the File Provider version is. The app is located in my Applications folder in sidebar Favorites.
- Hannah9 months agoDropbox Staff
Thanks, CMAKEUP.
If you open your Dropbox application preferences and go to the 'sync' tab, is the Dropbox folder in ~/Library/CloudStorage?
- CMAKEUP9 months agoExplorer | Level 3
Good Morning!
Attached is the sync screen from DB online.
I cannot find Dropbox Preferences for the desktop application. It appears to be opening it in Finder.
Something I noticed that doesn't seem right is if I open Applications in Favorites on sidebar, all applications including DB are there. But if I open applications from Macintosh HD-->Users-->[removed]-->Applications, the folder is empty. See below.
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