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Forum Discussion
ab95
3 years agoNew member | Level 2
Cannot access Dropbox.com on any web browser
Title says it all, I cannot access the website. I tried Firefox, Chrome and Edge. So I thought it's my network. Turns out I can reach it just fine on my phone! So I turned off my Firewall, still to n...
- 3 years ago
I found the solution! I will share it to let others know what it was. It was really **bleep**ty thing.
Turns out dropbox.com was listed in the 'hosts' file. After I deleted it from there, it worked. Here's what to do (only works if this is the root of the problem):
Open Notepad as Administrator (otherwise it doesn't work). Then from Notepad navigate to C:\Windows\System32\drivers\etc , then make sure that Explorer is set to "All files (.)", otherwise it won't see the hosts file. After this it should become visible in this folder, then open it. Now it's open in Notepad. Now search for all entries containing dropbox.com, delete them all, and save the file.
The only thing I'm wondering is how the hell did dropbox.com ever end up in that file...
Mark
Super User II
You dont have things like Little Snitch installed do you?
What happens if you connect your phone to the network that your computer is on (if possible?)
ab95
3 years agoNew member | Level 2
I found the solution! I will share it to let others know what it was. It was really **bleep**ty thing.
Turns out dropbox.com was listed in the 'hosts' file. After I deleted it from there, it worked. Here's what to do (only works if this is the root of the problem):
Open Notepad as Administrator (otherwise it doesn't work). Then from Notepad navigate to C:\Windows\System32\drivers\etc , then make sure that Explorer is set to "All files (.)", otherwise it won't see the hosts file. After this it should become visible in this folder, then open it. Now it's open in Notepad. Now search for all entries containing dropbox.com, delete them all, and save the file.
The only thing I'm wondering is how the hell did dropbox.com ever end up in that file...
- Bentley Media2 years agoNew member | Level 2
You have just saved my sanity....
I had this issues for 3 years, and no dropbox customer support or forum could help me!Thank you so much
- KIINGOFTHESWIING6 months agoNew member | Level 2
Thank You so much!!! This worked perfectly for me. Fixed a 6 month problem in 1 minute! I am so happy and grateful!
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