You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
wowtah
8 years agoHelpful | Level 6
Bring back the green 'synced' checkmark in the system tray.
In my Windows system tray (next to the clock), Dropbox used to show that it was fully synced by showing a green check-mark over the Dropbox icon. This was really helpfull.
If Dropbox was offline, it would show no overlay icon.
Recently (and according to Dropbox itsself) this has changed, the Dropbox icon now shows no overlay if it is fully synced, but to me, i constantly think my Dropbox is offline, instead of 'fully synced'.
So the idea is: please bring back the green 'fully synced' checkmark. Or -at least- make it an option to show it.
Please upvote this idea if you agree
- lpmesquitaExplorer | Level 4
Somehow it is good to know that I'm not the only one who got really affected by this subtle, yet very disturbing change.
like I said before, I don't know what could've possible driven then to make this stupid change, really.
The difference between the "online" and "offline" status indicator it's barely noticeable . If they don't bring back the green checkmark, at least they could make the "online" icon blue, and the offline could still continue as it is, white grayed out.
PLEASE, Dropbox, listen to us, make some chances... don't make us migrate to another service, cuz even though this may seem like a storm in a teacup, it isn't.
- LouiwNew member | Level 2
I work online and offline when I work in School and don't have an internet connection. The green icon allows me to see when files I've added offline are added and synced. I too have spent ages reloading, rebooting and searching to find out where the green icon has gone. My dropbox icon now looks like I'm offline and is insignificant.
With the blue and green symbol, I could know instantly what's happening - now I have no idea.
Bring it back, it makes no sense to remove it. I have used dropbox for decades and this is the first time ever I felt compelled to request anything!
It would have been good to have had an email telling of the updates too. Not very good service to your longstanding customers.
- MorpExplorer | Level 3
Does the Design team roadtest design changes before implementation?
Its hard to imagine how asking anyone at all would not have flagged the sorts of points people have raised.
A usability engineer (Human Factors) would have identified this issue in a nano-second (and any access implications for visually impaired people).
A marketing professional might have foreseen the negative customer feedback (and its cost).
Having a process to consult either a Human Factors and/or Marketing professional would be of benefit I'd suggest. Like others, I've wasted a pile of time today on this and its my 1st ever post.
- ydespondExplorer | Level 3
Please, bring back the green checkmark.
- dingybroadExplorer | Level 4
Agreed!
wowtah wrote:In my Windows system tray (next to the clock), Dropbox used to show that it was fully synced by showing a green check-mark over the Dropbox icon. This was really helpfull.
If Dropbox was offline, it would show no overlay icon.
Recently (and according to Dropbox itsself) this has changed, the Dropbox icon now shows no overlay if it is fully synced, but to me, i constantly think my Dropbox is offline, instead of 'fully synced'.
So the idea is: please bring back the green 'fully synced' checkmark. Or -at least- make it an option to show it.
Please upvote this idea if you agree :white_check_mark:
It was an easy visual to let me know all was well, and if there was no check or circle, I would know at a glance that I was having internet issues (which happens disappointingly often, and this was the easiest way to confirm without a lot of other rigamarole).. - CanpNew member | Level 2Please bring it back!
- DSilvermaneNew member | Level 2
Even though I realized almost immediately what the change was (I work with Dropbox from 8 to 5), I can't agree more with everyone here who says it was a stupid idea. The new icon just looks incomplete. We need that :white_check_mark: back.
- GothKittyLadyExplorer | Level 4
Like many of the other people commenting here, this is the first time I ever had a reason to visit the community - and the first problem I've ever had with Dropbox, because now it constantly looks like I've lost my Internet connection (something that happens at odd intervals in my location) and my files aren't being synced. And even on my big monitor - much less on my tablet - the shading change that's supposed to indicate syncing and not is practically unnoticeable.
I realize that you and your design team are just laughing and doing your best to ignore these complaints because 'people don't like change, they'll get used to it', but that isn't actually the problem. This change you made is basically the equivalent of going out late one Sunday night and changing all of the stop signs from red octagons to yellow triangles before everyone got up to go to work on Monday morning. Just because you've been planning to make the change for a while doesn't mean your users were prepared for it, or that you considered what effect it was going to have when you suddenly sprung it on them with no warning.
- LeeWambleHelpful | Level 5
Bring back the green checkmark! The problem (that Dropbox arbitrarily and pointlessly made for us all) is that the new way of showing synced is the old way of showing disconnected. It sucks. Why do this? Please put it back asap.
- dc1689New member | Level 2
Yes! Please do bring back the green checkmark. I realize from the Dropbox perspective it may make good business sense, but for everyday users the checkmark provides a quick visual assurance that all is synced.
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