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Forum Discussion
FadedPoppy
6 years agoExplorer | Level 3
Blue Screen of Death on Win10
Good morning.
Apologies for the very vague question. We are running Dropbox on 2 Win10 PCs. One runs absolutely fine but, on the other, it will run for maybe 30 seconds and then cause the PC to c...
- 5 years ago
Hey everyone, we have a little update to share with you all!
We've been in contact with Symantec and they've let us know that there is an update which should resolve the BSoD. This would be version 15.1 MP1 (Maintenance Patch 1) for the Endpoint Protection Client.
ScubaStephen and gojanpaolo, along with anyone else who may be running an older version of Symantec, please try updating to see if this does the trick for you.
If you still get the BSoD with the updated version of Symantec, then please reach out to them directly for their support for resolution.
Keep us posted with your results!
MojoMojo
Helpful | Level 6
@wildman83
How did you find the corupt file?
I have this issue since November with no resolution.
Thank you
Patrik
wildman83
5 years agoExplorer | Level 4
One of the guys got lucky and noticed that it was trying to resync some files. We went looked at those and noticed they were corupt. Once we got rid of those we could get dropbox to work some. We are still having issues now on one computer again that just started today with it today in getting the BSOD. Its a different error this time, not the kernal error from before.
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