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Forum Discussion
Avast blocks opening Dropbox Web site from the application
When trying to launch the Dropbox Web site, from the icon of the application, Avast blocks it identifying it as phising (see attached image).
It happens also when trying to reach Dropbox from t...
Hey again Debby M., thanks for nudging us here.
As Rich mentioned previously, this is a false positive. This can occur when an application is incorrectly flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus software.
In any case, rest assured, the official Dropbox desktop app isn't a phishing attempt and our team is further looking into this matter.
If you have any other concerns, we are always here to assist. Hope this helps to some extent!
Lusil
Dropbox Staff
Dropbox StaffHey jim24, thanks for reaching out to us about this.
Could you please send me a screenshot (without any personal info) of this behavior so that I have a better visual understanding of your concern?
Keep me posted!
- Lusil
Thanks for the screenshot, jim24.
Could you please try adding the Dropbox cache folder to its ignore list? Maybe that will do the trick.
You can find more info about how to locate the cache folder here.
Let me know of any updates!
