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Forum Discussion
faustino1
6 years agoExplorer | Level 4
Avast blocks opening Dropbox Web site from the application
When trying to launch the Dropbox Web site, from the icon of the application, Avast blocks it identifying it as phising (see attached image).
It happens also when trying to reach Dropbox from t...
- 6 years ago
Hey again Debby M., thanks for nudging us here.
As Rich mentioned previously, this is a false positive. This can occur when an application is incorrectly flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus software.
In any case, rest assured, the official Dropbox desktop app isn't a phishing attempt and our team is further looking into this matter.
If you have any other concerns, we are always here to assist. Hope this helps to some extent!
Lusil
6 years agoDropbox Staff
Hey faustino1, thanks for reaching out to us about this.
To ensure that we cover some initial ground, could you please confirm for me if your desktop app is syncing or if it's completely synced and up to date?
You can check this by hovering over your Dropbox icon on your system tray or menu bar.
Let me know what you find!
- faustino16 years agoExplorer | Level 4
It is completely synced and up to date (for the selected folders according to Selective Sync).
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