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Forum Discussion
After Dropbox update it won't open on startup (Mac); asks me to go to dropboxer.net
I got a request from dropbox to make an update which would move the dropbox from one place on the Mac to another (Monterey 12.6). I did this. since then when I start up I get a pop-up message on the ...
Hi everyone,
Thank you for your patience. We can confirm that this issue has been resolved. The link has since been updated with our latest version, so please make sure you're up-to-date on the latest stable build.
Regards,
Emmet
Here it is. I've uninstalled dropbox from my mac and re-installed it now. Will see how it works today.
No, I'm still getting the same message. When I click the 'get help' button, I get this (Then it has my google email beneath it and my work email, but I cropped them out for this share):
to clarify: I click the 'get help button, it takes me to safari, where that message comes up on the screen.
- Megan
Dropbox Staff
Hi ardmara, can you try to click the "OK" button, then try to start the desktop app again? Does it still fail to open after that?
yes, I can get it open, but I have to do this every time I open up the computer - open safari, go to my dropbox account, and then it will open on the desktop.
