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Forum Discussion

Glen H.5's avatar
Glen H.5
Explorer | Level 3
2 years ago

Account Downgraded and can't make files online-only

I keep getting a message every 15 seconds telling me: "Acount downgraded. Files can no longer be made online-only". All of my desktop icons flash periodically, too, as if they are resetting, and so d...
Desktop
downgrade
Dropbox Basic
Error Messages
neksocialmedia's avatar
neksocialmedia
New member | Level 2

Greetings!

I have same issues, Account downgraded. Files can no longer be made online-only" 

when i try to login to account it's says your account is disabled. any idea what's happening?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi neksocialmedia, let's jump right into this! 

 

Were you part of a Dropbox Business team, before this happened? Is it possible that if you were part of a team, the admin removed you from it? 

 

When did this start happening, and have you received any Dropbox emails informing you about your account?

 

Let me know more, and we'll take it from there!

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