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Forum Discussion

karin57's avatar
karin57
Helpful | Level 6
2 years ago

not enough storage?

Although i have used 200 MB dropbox says that i am running out of storage.

What could be the problem?

I don't use backups.

 

Desktop
Dropbox Basic
Shared Folders
Storage space
  • Megan's avatar
    Megan
    2 years ago

    Hi karin57, definitely. 

     

    However, each new Basic account will have 2GB. If the folder exceeds that, I'm not sure opening a new account would help. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi karin57, thanks for bringing this to our attention.

     

    Where are you getting a warning saying that you're running out of quota? I can't see this on your screenshot.

     

    This will help me to assist further!

    • karin57's avatar
      karin57
      Helpful | Level 6
      2 years ago

      I got a link and after that i see this👇🏼 But in my account i see that the storage is 9,8%

       

       

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        If you click the x at the top, are you still able to access the Dropbox site or app to add files?

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