My Dropbox space is full and my files stopped syncing

Question

Files from my dropbox are only partially synched, I have stop started the app, I have reinstalled. nothing fixed it.I am using the default app setup. no space or any other mac resources related issues.please note that I have exceeded the online storage space and I am doing this to free some space but I do not think that this issue is related.&nbsp;My mac: M1 ProOS: 14.6.1Can you please advice?Thank you,
Meir

Hannah · Answer

Hey meirh, if it's not possible to sync your files through the desktop app, since your account is full, alternatively you can download the files from our website.
&nbsp;
You can see more info and instructions here.

Mark · Answer

The issue is space related. Dropbox wont sync once you are over quota. So, to get syncing to work again you need to delete the files that have sync'd (move them out of the Dropbox folder maybe on the Mac?). That should then allow others to download.&nbsp;

meirh · Answer

Thank you

meirh · Answer

is it possible to download all my files and folders at once?

Forum Discussion

My Dropbox space is full and my files stopped syncing

About Storage Space

Need more support

Related Content

How do I stop Dropbox from accessing and syncing my SD card on Windows?

Dropbox desktop syncing caused the internet wifi to stop working.

Dropbox stopped syncing since update

Won't stop indexing on Mac

Dropbox is full and has stopped syncing

Recent Discussions

I keep receiving emails about being over-quota, but there aren't any files on my account.

I can't access someone else's folder due to lack of space?

I haven't uploaded any files, but Dropbox says my account is full.

I referred a friend, but I still haven't received the extra space.

Storage space allegedly full but only 158.7 MB/2.75 GB used