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I don't see all my files on www.dropbox.com and I'm running out of hard drive space.
I spent nearly 2 hours with customer support and they said they needed to escalate my case to someone else. The someone else sent me a link to the general Dropbox information to read through volumes of documents to figure it out myself. My hard drive is nearly full and when I go to delete files on my computer, I am being prompted to say the files will also be deleted from Dropbox. What the??? Can anyone help me? I am at wits end. Also, when I click on the shortcut on my homepage, I can see all of my files. When I go to Dropbox.com, none of them are there. I am missing something here...help!!
Dropbox keeps forgetting online-only settings
I'm a very long time user of dropbox and I'm ready to quit. I have some very large folders - 30GB or more that I keep setting to online-only. Then a few days later I'm out of disk space and I find that the files are taking up actual disk again. I change the folders to online only and the space clears for a few days, then the cycle starts again. During this time Dropbox is also working continuously. Is there a solution?
Why do my Dropbox files also take up space from my hard drive?
OK I know this probably seems like a dumb question, but bear with me... I am cleaning up storage on my PC and I see that Dropbox is taking up a huge chunk of memory on my hard drive. But I thought Dropbox was in the cloud. What gives? Is everything I put into Dropbox being saved to two places?
To upload 200 GB of files, do I need to use my hard drive space?
I purchased the business plan. My question is very specific: to upload 200 GB of information, do I have to use the space on a device? What happens if I don't have space on that device? Can't I simply upload it to the cloud, like a server, without using the capacity of my computer?
Is it possible to have some files as online-only and others as available offline?
Hi all I use a Plus account (2TB dropbox space) I am currently syncing the desktop app on a 1TB drive. It seems that currently all of my dropbox files are synced on top of the hard disk. consuming too much space. I want to move only part of my content to "online-mode" (infrequently accessed files) and keep the daily-access files on the physical disk. Given this structure: Dropbox/folder-a - 1 GB Dropbox/folder-b - 2 GB Dropbox/folder-c - 4 GB Dropbox/folder-d - 8 GB Is it possible to have for example a and c accessible off-line (consuming disk space) while b and d are "not stored locally" so the total space consumed in Dropbox is 15 GB but the space actually consumed in the hard drive is 5 GB?
My Dropbox space is full and my files stopped syncing
Files from my dropbox are only partially synched, I have stop started the app, I have reinstalled. nothing fixed it. I am using the default app setup. no space or any other mac resources related issues. please note that I have exceeded the online storage space and I am doing this to free some space but I do not think that this issue is related. My mac: M1 Pro OS: 14.6.1 Can you please advice? Thank you, MeirCan I have the same files on two different computers with different hard drive sizes?
I should be really grateful for some foolproof advice please - that is, so I cannot mess it up. My iMac has a nice big 2TB hard drive and every file sits on it within the Dropbox folder in Finder. My MacBook has only a relatively small hard drive and I have been too nervous to install the Dropbox app. So instead, I have to download from the Dropbox webpage whatever I need to work on and then upload it back when I have finished - all very time consuming. I'd very much like to install Dropbox on my MacBook in such a way that a few selected folders which I need regularly automatically sync - they would then be on the MacBook's hard drive and if I amend them, that change would automatically happen online too. And to have the rest of the folders visible in Finder even though not on the MacBook's hard drive so that I can easily open them when I need (provided that I have internet access at the time) I think this is possible and, if so, I'd be really grateful for a step by step instruction in simple language ! Thanks so much
Making space on my computer with online-only files
My computer has ran out of space. The space is taken up by DropBox. I used the hard drive manager to set some files to online only, I think I even set some folders that way. There are check marks and it said it did that, but it didn't give me the space that it said it would create. I am unsure if this is because DropBox has not had room to Sync? Or some other reason. I don't need all my files to be accessed on my Computer, and I can't figure out how to make things work again : Any ideas?