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TSharp440's avatar
TSharp440
New member | Level 1
3 days ago

I have 4TB of total space on my Dropbox account, but it says I'm going over-quota.

Hi,

Wondering if someone can help me with this,

I have a 3TB plan, and a 1TB add on,  so 4TB in total,

I'm only using about 1.2TB or less,

I'm trying to transfer the contents of an external hard drive, about 1TB in total,  but when I try it tells me that i don't have enough space, and need another 767GB,

I've tried doing through folders on my windows 11 PC, and i've also tried but uploading it through Dropbox web site,  that takes a long time then just freezes, then eventually just goes back to DB home page,

I've had the additional space for a ew days now, and I've tried restarting my PC a few times,

Any suggestions for this?  Thanks

  • TSharp440 wrote:

    I'm trying to transfer the contents of an external hard drive, about 1TB in total, but when I try it tells me that i don't have enough space, and need another 767GB,

    Are you sure it's referring to the space available in your account, and not the space available on your local drive?

    If you're copying the content of an external hard drive to your local Dropbox folder for it to sync, then you need enough space on your local drive to hold everything from the external drive.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    TSharp440 wrote:

    I'm trying to transfer the contents of an external hard drive, about 1TB in total, but when I try it tells me that i don't have enough space, and need another 767GB,

    Are you sure it's referring to the space available in your account, and not the space available on your local drive?

    If you're copying the content of an external hard drive to your local Dropbox folder for it to sync, then you need enough space on your local drive to hold everything from the external drive.

  • TSharp440's avatar
    TSharp440
    New member | Level 1

    Oh yes,  of course....     thanks,  I see it now,  I have only 1tb in this new PC,

    I'll get another internal drive for this PC then try again,

     

    Thanks so much