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Forum Discussion
bevcripps
5 days agoNew member | Level 1
I had accumulated space from referrals, but I'm only seeing the 2GB now.
I've had Dropbox since around 2014.
Due to all the people I recommend, My Dropbox use to be around 6gb or more.
Now it’s back to the basic level.
What has happened?
- NancyDropbox Staff
- bevcrippsNew member | Level 1
I've no idea when it reset to this!
- NancyDropbox Staff
bevcripps, what you’re seeing is the space provided by Dropbox Basic, in general; this doesn’t reflect the actual space granted for your Dropbox account, following the referral quota you’ve acquired.
Can you click on your avatar instead (the little icon with your initials at the top right corner) and select “Manage account” from the menu? Are you seeing the correct space then?
- Fe C.New member | Level 1
Hello,
The same happened to me. Here is the screenshot of the page you said (showing me it's ok) (continue after the image) :
But I get a warning in my dropbox that I'm close to the limit and I exceed my quota blablabla, then I get redirected to the payment options (saying my limit is 2gb and I haev 5,3 gb of files, exceeding the limit.
Can you please look at it? thank you
- Fe C.New member | Level 1
Hi,
I could upload a 30mb file without problems, but there was evidently a bug if I get the warning of OUT OF SPACE (no short of space).
Thanks, kind regards
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