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Jenn28's avatar
Jenn28
New member | Level 2
2 years ago

I am a part of a group business account but my account is always full

My company has a business DropBox account and for some odd reason, my folder is always over the limit when someone in that group uploads stuff to the account, or when I try to upload stuff it tells m...
  • Rich's avatar
    2 years ago

    Jenn28 wrote:

    My company has a business DropBox account and for some odd reason, my folder is always over the limit when someone in that group uploads stuff to the account, or when I try to upload stuff it tells me I don't have enough space even though it's a business group account.


    It sounds like instead of being invited to join their Business Team account, you were invited to a shared folder instead, and shared folders take up space in your own account, even if you aren't the owner.

     

    If they actually have a Business account, you'll want the Team Admin to send you an invitation to join the team. Upon acceptance, your account will be merged into the Business account (making them the owner of your account) and you'll gain access to any of the team resources that the admin assigns to you.