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Forum Discussion
Extra 25 gb not popping up
hello,
I got a new computer, with which an offer of extra 25 gb in dropbox was included.
I signed up for that, but the extra space isn't reflecting in my settings...
If the app wasn't pre-loaded on your device, it seems that the device wasn't eligible for this promotion unfortunately.
I can suggest checking out this article, which has some more info on the promotion and which devices are eligible.
I hope this helps!
- Rich
Super User II
varrooonn wrote:
I got a new computer, with which an offer of extra 25 gb in dropbox was included.
I signed up for that, but the extra space isn't reflecting in my settings...Have you completed all the steps? You usually need to at a minimum, verify your email address after creating your account.
