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Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
4 years ago

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?  
Dropbox Basic
Error Messages
Share
Shared Links
  • Walter's avatar
    Walter
    4 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey Andrew Kurtz; welcome to our Community!

 

It seems like your shared links might have been banned somehow. 

 

If it's been a while since you first noticed this, may we reach out via email to have a better look into this?

 

Thanks!

Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
4 years ago

Why would I be banned.  I haven't tried to share anything for 6 to 9 months.  I just tried today and got that message.  My previous sharing were word and PPT documents related Wisconsin DNR permits and waste water facilities plans with our engineers.

 

Who do I contact to get this resolved?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    While I can't be sure about this, I just created a ticket on your behalf so that we can investigate further, Andrew. 

     

    Whenever you get the chance, please take a look at your inbox and we'll take it from there.

    • Andrew Kurtz's avatar
      Andrew Kurtz
      Explorer | Level 3
      4 years ago

      Walter,

       

      When you say inbox are you referring to my email inbox or is a there dropbox inbox I am to check.  I have not recieved any email 

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        I was referring to your email's inbox, Andrew. 

        Specifically, I used the one that's associated with your profile here on our Community.

        If you can't find my message, please check your spam folder as well.

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