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Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
4 years ago

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?

 

Dropbox Basic
Error Messages
Share
Shared Links
  • Walter's avatar
    Walter
    4 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    Hey Andrew Kurtz; welcome to our Community!

     

    It seems like your shared links might have been banned somehow. 

     

    If it's been a while since you first noticed this, may we reach out via email to have a better look into this?

     

    Thanks!

    • Andrew Kurtz's avatar
      Andrew Kurtz
      Explorer | Level 3
      4 years ago

      Why would I be banned.  I haven't tried to share anything for 6 to 9 months.  I just tried today and got that message.  My previous sharing were word and PPT documents related Wisconsin DNR permits and waste water facilities plans with our engineers.

       

      Who do I contact to get this resolved?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago

        While I can't be sure about this, I just created a ticket on your behalf so that we can investigate further, Andrew. 

         

        Whenever you get the chance, please take a look at your inbox and we'll take it from there.

  • Alessandro De Filippis's avatar
    Alessandro De Filippis
    New member | Level 2
    3 years ago

    Buongiorno,

    quando cerco di condividere una cartella trovo il seguente errore da mesi: 

    'Hai raggiunto il limite di inviti che puoi inviare in un giorno. Riprova fra 24 ore.'

     

    Come mai? Premetto che non ho file protetti da copyright nella mia cartella.
    Vi ringrazio,

     

    Alessandro

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Ciao Alessandro De Filippis, mi dispiace per questo!

       

      Sembra che la tua capacità di condivisione sia stata temporaneamente bandita. Potrei inviarti un'e-mail, in modo da poter dare un'occhiata più da vicino a questo?

       

      Tienimi aggiornato!

       

      PS: ho incluso una traduzione automatica del mio messaggio, mi scuso per eventuali errori che potresti trovare.

       

      --

       

      Hi Alessandro De Filippis, sorry to hear about that! 

       

      It sounds like your sharing ability, has been temporarily banned. Would it be okay for me to send you an email, in order for us to have a closer look into this? 

       

      Keep me posted!

       

      PS: I've included an automated translation of my message, apologies for any mistakes you might find. 

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