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Forum Discussion
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Looking for help.
I share access to files (read and update) to my customers.Some work fine, others experience a problem where they run out of space. Why i space an issue if they are sharing files in my dropbox account?
Rich
Super User II
Super User II
tonyweetman44 wrote:
Why i space an issue if they are sharing files in my dropbox account?
Because they aren't accessing the files in your account. They get their own copy of the files in their account and they need to have enough space available to hold those files.
If they only need view and download access, consider using a Shared Link instead.
Hi Rich,
Thx for getting back to me. So what i am trying to achieve is letting my customers share some of my project folders so they can pass data to us, or we can share training videos with them etc. Sounds like i cant do this without them having their own Dropbox account with sufficient space available?.
- Megan
Dropbox Staff
Hi tonyweetman44, I hope you're doing well!
In order to achieve what you mentioned, and as an alternative to shared folders, you can use shared links as Rich suggested.
And if they need to pass data over to you, you can then use File Requests instead.
If you have any questions, let me know!
