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fenski4435's avatar
fenski4435
Explorer | Level 3
3 months ago

Why can't another user join a shared folder that is large?

Our organization has a Dropbox Plus account. I have a shared folder that has 7 members. The folder is about 50 GB in size. I recently added a new member and they are unable to open the folder. They a...
Dropbox Plus
Error Messages
FAQ
Quota
Share
Shared Folders
  • Jay's avatar
    Jay
    3 months ago

    Hi @fenski4435, thanks for providing these details!

     

    The Dropbox quota is calculated based on the total contents of your Dropbox, which includes shared folders. 

     

    This article contains more information about this, which also provides another method of sharing a folder.

     

    If you need any further assistance, please let me know!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi @fenski4435, thanks for providing these details!

 

The Dropbox quota is calculated based on the total contents of your Dropbox, which includes shared folders. 

 

This article contains more information about this, which also provides another method of sharing a folder.

 

If you need any further assistance, please let me know!

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