We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
yesthatsandra
5 months agoExplorer | Level 3
Why are Dropbox files regularly copying to my desktop?
Why are Dropbox files regularly copying to my desktop? Even files I delete.
Dropbox wont work if you are also syncing it to OneDrive (as the path shows). You need to stop using it with 2 cloud services.
Also, its no longer possible to sync the Desktop now with Dropbox. It was a feature of the backup system, but, removed when it launched out of beta.
- HannahDropbox Staff
Hey there, yesthatsandra, thanks for posting to our Community.
When you say that Dropbox is copying files to your desktop, can you please clarify what you mean a bit?
Do you mean that files already inside your Dropbox folder, get copied over to your computer's Desktop folder as well?
Or simply that your Dropbox files, apart from the website, also reside in your computer's hard drive?
Let me know and we'll go from there.
- yesthatsandraExplorer | Level 3
Yes, files already in my Dropbox folder get copied to my desktop. It has happened more than once on what feels like a regular basis. Maybe once every two weeks? I haven't tracked the timing yet. I delete them or move them back to the Dropbox folder then ?two weeks later they show up on my desktop again!
- MeganDropbox Staff
Hey yesthatsandra, when did you first start noticing this behavior?
Also, would you mind clarifying your exact OS, and the version of the app? It looks like you're using Windows 11, right?
You should be able to locate the version of the app by hovering your mouse over the little Dropbox icon on your task bar, next to your WiFi.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!