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Forum Discussion
edugsdf
7 years agoNew member | Level 2
When will online-only files work on Linux?
I need to save space on my hard drive. Online-only files would be the perfect solution, but it still does not work on linux fedora.
When will we have this solution?
edugsdf wrote:
I need to save space on my hard drive. Smart Sync would be the perfect solution, but it still does not work on linux fedora.
When will we have this solution?
At the moment, Smart Sync is only available on Windows and Mac. Dropbox has made no announcement on its availability on Linux. They usually don't discuss timelines or upcoming features until they're reaady to announce them, so we likely won't know that it's coming until it's already here, assuming that it's coming at all.
- Chema1New member | Level 2
Good evening
In my company we use Linux Mint at most computers and we need to enable smart sync at dropbox app.
Unfortunately, Dropbox smart sync cannot be used in Dropbox app at linux environments so i request dropbox developers to enable this feature for linux devices as soon as possible, as we are having problems with disk space at some computers.
I know we can use selective sync and i am already using it in my computer but it is not a suitable solution for most workers.
There is an increasing number of companies using linux environments in their computers so i think Dropbox should include linux environments in all their app developments.
We are quite satisfied with the linux app performance but smart sync is a key feature for us.
Thanks for your attention
Chema
- Chema1New member | Level 2
I am surprised to see that this issue is pending since at least 2018!!
https://www.dropboxforum.com/t5/Dropbox-ideas/When-will-Smart-Sync-work-on-linux/idi-p/262171
Maybe there are other threads regarding this issue, so Dropbox team should count all votes from all threads demanding Linux users to be taken in consideration about Smart Sync ... in case Dropbox linux users are considered to need threads and votes to get what Mac and windows users are already getting without having to do anything.
What is the reason for linux users needing to work (and wait al least 4 years) for getting the same as the other users?
- mechPHelpful | Level 6
I am a paid subscriber and using dropbox on mac and Linux simultaneously. Today, I found this new thread regarding the age-old issue of not having smart sync capability for Linux systems.
I was subscribed to the old thread created by someone in 2018.
Developers must intervene and provide this feature, at least to the paid subscription. It will be good enough if we can find this feature for ext4, xfs or btrfs file systems only. This will cover most installations of Linux and will be very helpful in managing our storage resources.
Please look into this issue. - Dominik W.2Helpful | Level 6
What mechP said. It's been four years, guys!
- HypersphereHelpful | Level 6
edugsdf wrote:I need to save space on my hard drive. Smart Sync would be the perfect solution, but it still does not work on linux fedora.
When will we have this solution?
I just discovered Smart Sync for Dropbox, but I was dismayed to learn that Linux is not yet supported. Most of my computers are running Linux (Linux Mint 18.3 Xfce 64-bit), and a few of them are running Windows 10 ver 1709. I might be interested in implementing Smart Sync, but only if it is available for Linux.
- glennlunderHelpful | Level 5
Having used Dropbox personally, and lately through a business plan where I enjoyed the fact that it had Smart Sync which I love using on the Windows desktop. Due to a change in tooling at work, I signed up for a personal account - and very much purposefully chose a plan that had Smart Sync included, since the feature is vital to my workflow. So, when I went to install it on some of my Linux computers, I was a bit flabbergasted to find it is still not available in the Linux client.
I just want to put forward, thatwe are paying customers here, and some of us absolutely use Linux on the desktop (and server) every day, and rely on this functionality. I certainly hope the Dropbox team take us seriously and make this feature a priority.
- AgathaCrystalNew member | Level 2
Hi everybody,
I just setup a Linux workstation and im surprised that the "online only" feature is missing, since it is definitely a keyfeature for Linux laptops.
Would appreciate to get this feature since, this is kind of a must-have for me.
Agatha
- carp21Helpful | Level 6
Have also been waiting for this feature for a while. I guess the good people at Dropbox can't be bothered to communicate about it, however.
- Clem R.2Helpful | Level 6
'Smart' is usually an oxymoron. Dropbox is losing its raison d'etre if it is no-longer a universal solution- simply it is now broken.
- designthreeNew member | Level 2
Adding one more voice for this feature for Linux. Sitting here watching my HD run out of space. 🙄
- RichSuper User II
edugsdf wrote:
I need to save space on my hard drive. Smart Sync would be the perfect solution, but it still does not work on linux fedora.
When will we have this solution?
At the moment, Smart Sync is only available on Windows and Mac. Dropbox has made no announcement on its availability on Linux. They usually don't discuss timelines or upcoming features until they're reaady to announce them, so we likely won't know that it's coming until it's already here, assuming that it's coming at all.
- arpad9Helpful | Level 5
I was going to sign up for the Pro plan, just for Smart Sync. Yeah Selective Sync is a thing and if I don't want access to files on my desktop and then go to the web interface to get them, it works fine; but that's not the point, is it?
When Dropbox makes Smart Sync available for Linux then I'll sign up for the Pro plan.
Otherwise, I like Dropbox and I'm happy with its Linux support (and I've been a paying customer for years and years).
- AUserCAAPNew member | Level 2
Why is this marked as SOLVED ? it is not solved. All the workaround posted is useless. I can't use SmartSync on Linux, thats it. The selective sync is an ugly patch. Produce an install for the main distros, all others are based on the main ones, it could be a .tar, a .deb a .rpm and thats it.
- fonsekNew member | Level 2
This posts are from 2018 January and we are in 2018 October, and I found nothing about this issue. There is something on the way or should we assume that it will not be done?
- beekerHelpful | Level 5
And I'm wondering the same thing about Linux support. I try to bug them every couple months and can never get any answer, not even a rough one. That's what's frustrating. If it's never going to be supported then say so and us ... PAYING ... Linux users will move on and find a different solution.
- fcupelliniHelpful | Level 5
I just read the email about the "upgrade" (paid) we are getting.
While it's nice to get 2TB instead of one I can't understand why Smart Sync is not available on Ubuntu Linux, since I'm paying the exact same amount of customers with Mac or Windows.
- JaneDropbox StaffHey fcupellini, kindly note that I moved your post under this thread, just so as to gather all the relevant feedback under a single conversation if that’s okay with you.Please note that this isn’t an available functionality at the moment, however I appreciate the time you took to detail us your interest & I’ve already made sure to add your voice to the feedback gathered internally, as your thoughts help us better understand your needs. That said, I've also made a brief note of your comments here on your existing ticket through our Offiicial Support channel, so you could further enquire on this matter on your ongoing discussion.Thanks for taking the time to drop us a line on our Community; please don't hesitate to reach back out here at any time if you have more questions or thoughts!
- Vlad-MihaiNew member | Level 2
Please provide smart sync support for Linux. Nowadays there are Linux alternatives for peer-to-peer file synchronization (some even open-source) and although I prefer to pay for a service, will not do it the moment the free alternative has more features than the paid one (and no, the 2 TB forced upgrade to the paid plan is not a new feature)...
Not to mention the page https://www.dropbox.com/individual/plans-comparison does not have any mention that SmartSync is available only for some platforms.
- Matthew B.53Helpful | Level 5
Pretty please: support Linux at parity with other platforms. I know it's a pain and expensive for such small market segment but it's the right thing to do!
- jowolfExplorer | Level 4
This thread is marked "Solved" but it's not -
SmartSync is NOT available on Linux, despite me being a paying customer, and hundreds of posts here over years asking when it will be available.
The thread is NOT solved.
When will SmartSync be available? Is it in the works?
How about a partial refund for features not available?
- msperlinHelpful | Level 5
I also need smart sync for linux! Can you please implement it?
- FlashyXHelpful | Level 5
Come on Dropbox! what on earth are you thinking leaving online mode out of the Linux version!!??? Seriously, like, what are you doing? Put in into your agenda for Mondays meeting right now!
- FlashyXHelpful | Level 5
Hi Dropbox, im after a clear answer here and hoping you can help not just me, but everyone who comes to this thread.
Will Dropbox ever support the online-only mode!!?? I can not for the life of me understand how this has not been implemented over the years, especially when we are paying for large storage plans, theres just no way we can fully sync to our systems, its a massive oversight.
Can we please have this brought to the front of your attention Dropbox? Can you please at least bring it up in a meeting?
- DBX_PedroCommunity Manager
Hi FlashyX ,
Thanks for bringing this up.
We understand how frustrating this must be, and we have passed on your feedback to the team. However, we don't have any further information on this at the current time.
If there's anything else you need or want to talk about please don't hesitate to reach out.
- mikhalNew member | Level 2
I have been using Dropbox for almost 10 years now I think. I've always used it with Windows though, and the smart sync feature was basically essential for me, I store huge amount of source file for graphical stuff. I had to switch Linux recently and I can't believe a killer feature like this isn't available here. Looking at how this issue remains unsolved from 2018 it's crazy, and I think I'll be moving to some cheaper cloud storage as basically I see no reason to pay more for Dropbox in this case.
- tonyb4Helpful | Level 6
I dont think this feature will EVER be implemented
I am in the process of switching over to NextCloud and self-hosting
Much more chance of getting smart-sync integrated as its Open-Source and will save me a ton on monthly hosting fees
Whats the point in paying these types of fees if they cant be bothered to implement requested features after 7 years!
- Clem R.2Helpful | Level 6
Lethargy keeps me on board. I just cant be rc'd with researching other clouds. NextCloud why, how much effort to transition?
- GrahamLeesHelpful | Level 6
Yes, bizarre isn't it.
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