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Forum Discussion
Angie C.3
2 years agoExplorer | Level 4
Uploading directly from hard drive
Why does DB constantly fix things that aren't broken? I discovered the new backup "feature" when I uploaded from a thumb drive to DB. The next morning when I tried to share the file, I discovered...
- 2 years ago
Hey Angie C.3, thanks for posting on our Community and sharing your thoughts on this with us.
It sounds like you enabled the Dropbox Backup feature for your external thumb drive instead of copying or moving the files from there inside your Dropbox folder.
If that's so, what you mentioned is indeed expected and you'd need to upload them to your account as you outlined if you'd like to share them as well, and not only back them up to your Dropbox account.
I hope this clears things up a tad.
Walter
2 years agoDropbox Staff
Hey Angie C.3, thanks for posting on our Community and sharing your thoughts on this with us.
It sounds like you enabled the Dropbox Backup feature for your external thumb drive instead of copying or moving the files from there inside your Dropbox folder.
If that's so, what you mentioned is indeed expected and you'd need to upload them to your account as you outlined if you'd like to share them as well, and not only back them up to your Dropbox account.
I hope this clears things up a tad.
- Angie C.32 years agoExplorer | Level 4
Thank you, Walter. I appreciate your speed!
It sounds like you enabled the Dropbox Backup feature for your external thumb drive instead of copying or moving the files from there inside your Dropbox folder.
Can you explain how and at what stage I may have done this? I didn't know the function existed at the time, and I don't recall being given a choice (which is not to say it didn't happen).
- Walter2 years agoDropbox Staff
When you first plugged in your thumb drive, do you remember if you get a prompt to back it up to Dropbox perhaps Angie C.3?
- Angie C.32 years agoExplorer | Level 4
I don't, but that doesn't mean it didn't happen! 😄 Very late, and very tired. I may have clicked it without giving it much thought.
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