We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Angie C.3's avatar
Angie C.3
Explorer | Level 4
2 years ago

Uploading directly from hard drive

Why does DB constantly fix things that aren't broken?   I discovered the new backup "feature" when I uploaded from a thumb drive to DB. The next morning when I tried to share the file, I discovered...
  • Walter's avatar
    2 years ago

    Hey Angie C.3, thanks for posting on our Community and sharing your thoughts on this with us.

     

    It sounds like you enabled the Dropbox Backup feature for your external thumb drive instead of copying or moving the files from there inside your Dropbox folder. 

     

    If that's so, what you mentioned is indeed expected and you'd need to upload them to your account as you outlined if you'd like to share them as well, and not only back them up to your Dropbox account.

     

    I hope this clears things up a tad.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!