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Forum Discussion
Upload large files (larger than 50GB)
Hello
I've been provided with a shared folder from a professional Dropbox user (which I'm not!) to upload video files to him. He has plenty of storage space (> 2TB). My files which are to be uploaded are all larger than 50GB, hence it won't work via the web-upload (due to their size) and it prompts, that I don't have that space available... Of course; I don't have an account.
Now he's sent me a file request but whatever I do, I cannot transfer files larger than 50GB and I cannot open the file request in the desktop app of Dropbox, which apparently would allow me to submit files larger than 50GB.
What's the fix to this? How do I transfer files larger than 50GB?
- Rich
Super User II
Quitt wrote:
How do I transfer files larger than 50GB?
50GB is the limit for a File Transfer, and the only way to add files of that size to a shared folder is if you have your own account with enough space to hold all the files you're adding to the folder. In other words, a paid account. There's no other way for you to send files of that size.
So I understand you correctly, that even if the receiving party has a paid professional account and shares its folder with sufficient space with me, I still need to have the identical paid subscrition on my end to ensure the transfer – and still having the limitation of 50GB per file still in place?
I'm transferring files from a cinema camera, which often are (when filmed without interruption) larger than 250GB. How can this be handled? I'm baffled and it proves once more that Dropbox is not an option... Prove me wrong, please!
- Jay
Dropbox Staff
Hi Quitt, what Rich said is correct, file transfers on Dropbox Professional plans have a maximum of 50 GB per file.
The only option if you want to do it via Dropbox at this stage would be to upgrade your account and add it via the shared folder.
I'm afraid this doesn't solve anything. Fortunately I was able to convince the customer to switch to a different solution, which doesn't include Dropbox at all. I just can't support the concept of exchanging files by two parties forcing both to have a paid subscription, while only one is at the receiving end of things.
- Rich
Quitt wrote:
... while only one is at the receiving end of things.
But that's not how it works. When you're a member of a shared folder, you have your own COPY of that folder and everything in it, so you need enough space to hold the folder and everything you're adding to it. You're not uploading directly to someone else's account. Only a File Transfer works that way, but as you've seen, there's a 50GB limit.
