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Lou1309's avatar
Lou1309
New member | Level 2
12 months ago

Unblock my banned shared links

Hey there, I uploaded some videos of a concert and shared it with the group. The video is large (10GB), and so I got blocked from Dropbox. Is there any chance to unblock the block? Is it working aft...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi Lou1309, thanks for bringing this to our attention.

 

If you go over the daily bandwidth limit, then shared links are banned for 24 hours, and each subsequent ban would increase the expiry of the ban exponentially.

 

For Dropbox Basic plans, since you mentioned you don't have a paid plan, is 20 GB per day, meaning that you'd get the ban after 2 attempts to download the file.

 

If you have any further queries, feel free to message back.

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