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Forum Discussion
PHJPHJ12345
7 months agoNew member | Level 2
"The operation can’t be completed because the original item for “Desktop” can’t be found."
I stoped Dropbox plan and after that, I can't found Desktop, Download, Documents on my MacBook. and So I re-joined dropbox plan and then I tried to back up, but it still can't because of permission i...
Nancy
7 months agoDropbox Staff
Hi PHJPHJ12345, and thanks for your post.
Do you mean that you cancelled your Dropbox subscription and the backup folders disappeared? What happened exactly? Can you send over more details on this?
If you go to your Backups page online, can you see your computer folders there? I’d also like a screenshot of what you see on that page.
You can upload your screenshots here by clicking on this icon above your message box (if you don’t see the option, you may need to transfer the screenshots to your computer first and attach them from there):
Ping me when you’re ready.
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