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Forum Discussion

prisch's avatar
prisch
Explorer | Level 3
2 years ago

Sync iMac with new install on mackbook Air

I have had Dropbox for many years on my iMac.  I recently installed the app on my macbook air.  I need to sync the new install witg=h the iMac,

 

 

  • Jay's avatar
    Jay
    2 years ago

    Hi prisch, could you check your desktop preferences to ensure that the same email is written there, as the one you use to login on the Dropbox site?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey prisch, thanks for posting on our Community and happy Friday!

     

    You'll just need to download and install the desktop app on your new computer and from there make sure to log into the same Dropbox account as the old device. Let the desktop app sync your files until it's 'up to date' in your menu bar and you should be good to go. 

     

    I hope this helps! 

    • prisch's avatar
      prisch
      Explorer | Level 3

      Thanks Walter.  I now have it synced on dropbox.com, but not on the desktop.  There is only has 2 files. When I look through finder, still only the 2 files, but on dropbox.com I have all of the files.  What am I missing? It seems as if the app and website must be using 2 separate passwords.  I don't know how to use the desktop app to change its password.

       

      Sorry to be so dense, but I surely appreciate your great help.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi prisch, could you check your desktop preferences to ensure that the same email is written there, as the one you use to login on the Dropbox site?

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