Shared Links Requiring Login

Question

Although a shared link is set to allow anyone to view it, dropbox is not allow them to. They are prompted to have to create a log in.

Is anyone else experiencing this?

What was the solution?

seattlemusic · Answer

It appears if you choose to share a file with the file open, for whatever reason, dropbox will prompt a view to create a login/ to login. But if you are looking at a list of files and choose to share the file with the share icon, then it may work.

seattlemusic · Answer

Although the settings say anyone can view the link, I am being sent a message where the person attempting to view the file has requested to view it. I have to approve the request, and then they can view the shared file. Why is this happening?

Jay · Answer

Hi seattlemusic, thanks for bringing this to our attention.
&nbsp;
Just to clarify, are you definitely sharing a link to the file, and not sharing the file directly to a user's Dropbox account?
&nbsp;
This will help me to assist further!

seattlemusic · Answer

I am sharing a link to a file.&nbsp;I select the share icon.&nbsp;Then&nbsp;Anyone with this link:&nbsp;can viewSettings&nbsp;The choose copy link.&nbsp;The settings says anyone with the link can view the file, but the person who clicks on the link still must be prompted to request access because I receive an email saying I need to grant them access.&nbsp;

Jay · Answer

Thanks for the info, if you view the link from an incognito/private browsing window, do you get the same prompt?

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Shared Links Requiring Login

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