We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

pippodona's avatar
pippodona
Explorer | Level 3
4 months ago

Share link .paper

Share link .paper don't work if you don't have the DP app. Until yesterday it works well, now I see a page with the message: "Install the app for an optimal user experience" What can I do about?
Dropbox Paper
Share
Shared Links
  • Mark's avatar
    Mark
    4 months ago

    Unfortunately as the messages on screen say on a mobile device you have to have the Dropbox app to view it. 

     

    You can view on a computer without the app, but, on mobiles you need Dropbox.

     

pippodona's avatar
pippodona
Explorer | Level 3

"Safari cannot open the page because the address is invalid"
I don't have the app and I don't want my customers to download it to see the .paper file I shared with them

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 months ago

Unfortunately as the messages on screen say on a mobile device you have to have the Dropbox app to view it. 

 

You can view on a computer without the app, but, on mobiles you need Dropbox.

 

  • pippodona's avatar
    pippodona
    Explorer | Level 3
    4 months ago

    I'm really saddened. It worked fine before yesterday. Thank You so much!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!