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Forum Discussion
Recipient of shared folder having to buy space?
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
RFP1 wrote:
... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me?
Yes, a Dropbox account is required to join a shared folder.
If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you can send a Shared Link to the folder instead. A Dropbox account is not required for a Shared Link.
I share a dropbox with three others (I am not the host) to manage the financial affairs of a small charity). I am advised that my dropbox (which is free) has reached capacity and does not now sync. The host, nor the other user, has received the same message. The host has cleaned up their folder (and the files have gone from mine) but it doesn't make any difference. There seems no point to me upgrading to a subscription level if the host is not required to do so.
- Hannah
Dropbox Staff
Hey Bedsguy52, I've moved your post to this thread, which seems to mirror your issue.
You'll be able to see more details about this in the replies above, but when it comes to shared folders, all members need to have enough space in their accounts to accommodate them.
Take a look at the info here and if you have any questions, let us know!
