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Forum Discussion
OSX doesn't save screenshots to Dropbox anymore
Hey,
I got a brand new MacbookPro and although I activated the Share screenshots via Dropbox option in the Import tab, screenshots are still saved under my Mac's Documents folder.
Here's my config :
- Dropbox v26.4.24
- OSX 10.12.5
Btw I tried uninstalling and reinstalling the app, didn't work either.
But I didn't remove the app settings (I'm not sure where they are located) and if it's relevant in this case.
Any idea ?
Thanks,
Vincent
OK I found the problem. Mojave has a new screenshot capability you get with SHIFT-COMMAND-5. After typing SHIFT-COMMAND-5, select OPTIONS, then select "save to desktop" and then the Dropbox saving funtionality returned.
Bob
- Jane
Dropbox Staff
so glad we can edit our replies!! here to change "snot" to "not!!" LoL
I don't have this problem ...the thread showed up in my email. I'll check what I'm subscribed to . But just so'd Y'all know...my issue is that on no page of dropbox is there the ubiqutous "gear" icon. I cannot access selective sync ...I specifically do NOT want dropbox automatically syncing anything. Anyway ...good luck with your screenshots ...I'm not sure what you're tryint to do or if your talking about the same type of screen shots I'm thinking of (screen capture) I use SnapZ Pro ..I bought it with my first Mac in 2007 xoxo :)
- Rich
Super User II
WalterKemble wrote:
my issue is that on no page of dropbox is there the ubiqutous "gear" icon. I cannot access selective sync
You're looking in the wrong place. It's not on the Dropbox website. It's in the Dropbox application installed on your computer. Click the Dropbox icon that's in the system tray (Windows) or menu bar (Mac) and the gear will be found in the upper right corner of the window that appears.
Hey JaneA,
Thanks for your quick answer but it still doesn't work.
I downloaded the latest stable version here : https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-27-4-22/m-p/223538#M3980
Then I checked if I had Symlinks in my Dropbox folder but it's not the case.
I also re-applied the correct user's rights on the Dropbox folder just in case.
Then I tried disabling and enabling the feature again and nothing happens. Still going to ~/Documents...
Hope you can fix this soon :)
Regards,
Vincent
- RichIt sounds like you have something else overriding your screenshots. macOS would, by default, save screenshots to your desktop. Dropbox obviously saves them to your Dropbox folder. If they're going to Documents, then it's likely that you have another application that has control of the screenshot functionality (or you've changed the save location in macOS).
I am having this same problem but I am syncing. This happened after some automatic upgrade. Once I upgraded, it made me log in and set it up like I had never done it before. Now, screenshots are not moving to dropbox. I've reinstalled, rebooted, etc.
OK just to be clear, gear icon is there for me. I can uncheck and recheck the bit with the screenshots, but Dropbox for Mac has stopped moving screenshots to its designated folder.
