You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
maxwurr
11 months agoExplorer | Level 4
Online only sync with desktop app on Windows 11
I have lost the option to make folders or files 'online only' when right-clicking on them (my PC is running Windows 11). I have searched previous queries on this in the community and none of the purp...
- 11 months ago
Hey maxwurr!
Did you check the Dropbox system extension setting that Jay mentioned? Was it already enabled?
Walter
11 months agoDropbox Staff
Hey maxwurr - sorry to hear you're having issues with this.
Can you please send us a screenshot of the options you get when you right click on your files in your Dropbox folder and another one of the desktop app's status and version as shown in your taskbar?
Thanks!
- maxwurr11 months agoExplorer | Level 4
Hi Walter - attached is a shot of the right-click options. I'm not entirely sure what you mean about the app version and status in my task bar. I only have a small Dropbox icon in my system tray and I can't see anything about version or status, but if I click on it, the app opens and looks like the attached. If this is no help, can you please explain how I would find out the version and status?
- Walter11 months agoDropbox Staff
It seems that the app is still syncing your files maxwurr
The options to make your files available offline or online only will show up once it's 'up to date' (fully synced).
You can speed-up the process by adjusting your bandwidth settings through the app's preferences, if needed.
- maxwurr11 months agoExplorer | Level 4
Walter wrote:It seems that the app is still syncing your files maxwurr
The options to make your files available offline or online only will show up once it's 'up to date' (fully synced).
You can speed-up the process by adjusting your bandwidth settings through the app's preferences, if needed.
Hi Walter. I'm afraid that was optimistic. The sync has completed, and I have done a reboot, but it's still the same. It was mentioned to me that others had experienced this issue and that there might be some issue about running OneDrive and Dropbox on the same machine in Windows 11. Does that sound familiar to you? Would prefer to keep using Dropbox, but if this problem persists, I might end up just going over to OneDrive anyway. Would appreciate your further advice!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!