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Forum Discussion

Aaron J.1's avatar
Aaron J.1
New member | Level 2
8 months ago

New computer not making files local

I have a Dropbox that I've maintained for nearly 14 years over various devices, and on my latest computer I've found that the files aren't syncing to offline mode automatically. I changed the setting...
Desktop
Dropbox Basic
Sync
  • Jay's avatar
    Jay
    8 months ago

    Hi Aaron J.1, thanks for bringing this to our attention.

     

    Have you tried right clicking the Dropbox folder and choosing the option to make it available offline?

     

    What OS version are you running on that machine?

     

    Keep me posted!

ParkerSanchez's avatar
ParkerSanchez
New member | Level 2

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amy leonard's avatar
amy leonard
New member | Level 2
7 months ago

Also struggling with a new device. Saved large volume of files to dropbox to migrate from old laptop to new. Selected make available online for the whole containging folder and it seemed to be downloading files for about a day but now it has stalled. There doesnt see to be a logic regarding which files are on or offline. Have tried moving files out of folders but it hasn't inspired it to start downloading. Any help? I need to return old laptop asap but I am afraid to wipe it and lose something

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hi amy leonard, could you clarify if you meant to write 'make available offline', since that is the option to download the files from the site. Online-only is the one to keep files on the site. 

     

    Do the files have any sync icons on them, and if so, what icon do you see?

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