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Sujeet12's avatar
Sujeet12
Explorer | Level 4
2 years ago

Cannot make files available offline

I have shared folder in dropbox, whose files i can view from browser, but they are not visible in offline folder of dropbox. I tried syncing, but nothing appears.

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Sujeet12, thanks for bringing this to our attention.

     

    Is this definitely a shared folder that is visible in your Dropbox account, or a shared link to a folder?

     

    This will help me to assist further!

    • Sujeet12's avatar
      Sujeet12
      Explorer | Level 4
      2 years ago

      Hi 

      It is a shared folder, and i can see and open files inside folder through browser, but they are not visible in folder on hard drive.

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