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Forum Discussion

HVS's avatar
HVS
Helpful | Level 5
3 years ago

My Dropbox captured videos have no sound!

When I open my dropbox captured videos they seem all ok, but they have no sound at all! I am using a desktop with Windows 10 and Google Chrome, but I ensured that the volume mixer is on and working ...
Create
Dropbox Capture
FAQ
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi HVS, thanks for bringing this to our attention.

 

The audio inputs for Dropbox Capture would only be those for the microphone attached to the machine. 

 

If you have any further queries, feel free to message back.

HVS's avatar
HVS
Helpful | Level 5
3 years ago

I don't understand: if the audio inputs for Dropbox Capture are only be those for the microphone attached to the machine, what is the interest in having a Dropbox Video Capture? I don't remember a single time when I made a Video capture without recording the voice or music sound of the origin!

There are certainly other better alternatives in this case...

 

 

 
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi HVS, I see your point and where you're coming from.

     

    Your feedback regarding Dropbox Capture has been very valuable and I will endeavor to make sure your voice is heard.

     

    I will pass on your comments to the relevant departments, in the meantime if you need anything else, let me know. 

    • Janis_B's avatar
      Janis_B
      Explorer | Level 4
      2 years ago

      Hi, I agree, Dropbox capture has limited use without recording a system sound. So hopefully Dropbox will manage to add this functionality in the future

      • HVS's avatar
        HVS
        Helpful | Level 5
        2 years ago

        Thank you, but I wonder who needs to capture a video without sound?....

        Thus, until dropbox can provide a video capture with sound, of course I (and certainly most of the users) will limit the use of that "NEW DROPBOX FEATURE..." to only "screen captures"!

         

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