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Forum Discussion
Missing files and file contents after restoring my Dropbox to a new computer
I recently upgraded my iMac's to a new SSD because the old one was running with read/write errors frequently. After waiting for hours for the Time Machine to pour back my backed up data, I discovered...
Hello Hannah, I've always thought file syncing between Dropbox cloud and my desktop is automatic because I never had to sync it manually. Please let me know where to find "version history" in Dropbox's interface. Thank you.
Ken
Mark
Super User II
Super User IIHi gokenchung
It is - as long as Dropbox is running.
Does www.dropbox.com/events show any syncing having occured?
I just clicked the link you sent and it showed syncing has occured up to the minute. But I'm still unable to find "version history" to restore to a previous version.
- Jay
Dropbox Staff
Hi gokenchung, could you clarify what you mean by 'syncing has occurred up to the minute'? Does this mean that files have been syncing normally for the last 4 months?
Depending on your plan, you can view the version history of a plan from 30 days ago or higher.
Hi Jay,
Does the above screen capture proves Dropbox is syncing?
I don't know how to find out if the files were syncing normally in the past 4 months but after checking with various folders just now. Many files created in Feb 2024 to June 2024 are missing.
Here's another anomaly - in one folder names 2023, there should be 12 files, named one for each month in 2023. All 12 files mysteriously moved to another folder I created called Archive (which should only have 2 files), now has 14 files!
The matter is now getting very serious. I don't know how many files I have created and saved in my desktop Dropbox between Feb to June 2024 (and some are very important). But I'm pretty now that they are all gone! Vanished!
