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Laurence28's avatar
Laurence28
Explorer | Level 4
12 months ago

Link to document

If i change my document the link i send with whatsapp is not correct anymore. How can i fix this
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  • Jay's avatar
    Jay
    12 months ago

    That's correct, uploading to the Dropbox site directly onto the same file is guaranteed to keep the link active. 

     

    Letting the file save in Explorer/Finder and then syncing 'might' keep the link, depending on how the save is created, so it isn't guaranteed to keep the link.

Laurence28's avatar
Laurence28
Explorer | Level 4
But how can i save it, as far as i know saving is doing automaticly when i close the website
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi Laurence28, sorry to jump in. 

 

From what I understand, you’ve created a shared link on Dropbox, you’ve pasted it on WhatsApp, then you edit the document on Dropbox, which causes the shared link to break. Is this right?

 

What type of file is this about? How are you editing it, after creating the shared link?

 

Finally, can you send a screenshot of any errors your recipients are receiving?

  • Laurence28's avatar
    Laurence28
    Explorer | Level 4
    12 months ago
    I have made an google spreadsheet with adresses ( of busstops ) for an public bus and i shared the link in whatsapp to all the drivers

    There no error code, but i can see if i change anything, for example the word "test" then i can close it and open again but if i then click the shared link i still see the older version

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Hey Laurence28, so just to clarify, it's not that the link is not working or giving you an error, it's that it shows you the old content, instead of the new/current one, correct?

       

      Is this what you see when you copy and open the link from a different browser or a private browsing window too?

      • Laurence28's avatar
        Laurence28
        Explorer | Level 4
        12 months ago
        Yes, i directly click in the whatsapp and indeed i see the old content
  • Snaggy's avatar
    Snaggy
    Explorer | Level 4
    12 months ago

    I have this exact problem. I want to share a link to a file, but also I want to update that file occasionally. How can I do that and keep the original link?

    I'm shareing a .wav file. I'm a songwriter and make different versions of the song, but don't want a link to the song to expire. I've tried replacing the file in my dropbox folder on my computer, that doesn't work, the shared link breaks. I've also tried uploading the new file to another folder on Dropbox, then replacing the old file by moving it into its folder, but that doesn't work either.  Including a screenshot as to what the reciever of link sees if I change the file (same name though). Thanks

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