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IDontAppreciateDropb0x's avatar
IDontAppreciateDropb0x
Helpful | Level 5
2 years ago

Link required login, logged in and link no longer works.

I received a link to view and edit a folder. I clicked on the link and was prompted to log in. After doing so (with a new dropbox account on the same email I have previously registered with...), cli...
  • IDontAppreciateDropb0x's avatar
    IDontAppreciateDropb0x
    2 years ago

    "When you say you logged in with a new Dropbox account, on the same email you have previously registered with, can you let me know more?
    Did you use a new account for a specific reason?"


    ->Yes. I have previously registered using the email address example@example-address.com, which is the address at which I received the invitation.
    My password was rejected, and I requested a password reset sent to my email example@example-address.com. I did not receive any email, and registered a new account.
    My new account was registered with the same email address, namely example@example-address.com.
    To rephrase: I am only referring to one (1) single email address, and I am deliberately obscuring it on this open forum for reasons of privacy and preventing spam.
    Everything is registered or otherwise related to that single email address, example@example-address.com.


    "Can you try to open the link, while you're already logged in your browser to the Dropbox account the sender used to send you the link to? "

    ->No. I cannot login to another person's account. Why would you ask me to do that?


    "If you have a screenshot of the error message you received, feel free to attach it here, so that we can have a visual. "

    ->Why? I already copied and pasted the error message in my initial post. There is no more information.


    "Keep me posted, and we'll take it from there! "

    ->No problem, Megan! However, I am not mentally disabled, and I would greatly appreciate being treated as a normally functioning adult going forward.

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