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101001101's avatar
101001101
Explorer | Level 3
10 months ago

iPad Won’t Stop Copying Files to Dropbox

Downloaded 2 files to my iPad from the internet. Then tried to copy them to Dropbox. Did not seem to work at first glance. (Bad internet connection?) So I kept trying to do it, in frustration. Day...
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  • Nancy's avatar
    Nancy
    10 months ago

    Hi 101001101! Let’s try something else, then. 

     

    What I’d like you to do is clear the Dropbox app’s cache, remove it from your device, restart your iPad, and install Dropbox again. 

     

    Are new copies being uploaded now, or do you just see a single copy of your files?

101001101's avatar
101001101
Explorer | Level 3

Yes, removed them. Yes, still seeing more showing up. (Even removed more that showed up just now, in fact.)

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi 101001101! Let’s try something else, then. 

 

What I’d like you to do is clear the Dropbox app’s cache, remove it from your device, restart your iPad, and install Dropbox again. 

 

Are new copies being uploaded now, or do you just see a single copy of your files?

  • 101001101's avatar
    101001101
    Explorer | Level 3
    10 months ago

    I’ll try it, see if that helps.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Let us know of any updates 101001101 

      • 101001101's avatar
        101001101
        Explorer | Level 3
        10 months ago

        It’s been a day. No new file copies are in Dropbox.

        i think that fixed it.

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