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I have edit permissions on some folders but I'm getting an error editing or renaming files
I have a set of folders which were shared with me. The owner gave me edit permissions, and tried to give me all possible permissions - but I cannot edit or rename or change any of the files.
From t...
The owner went through all of the shared ID names and again indicated edit permissions, and then it worked.
Not sure what the issue was, but seems resolved - sorry for all the trouble, thanks for all the suggestions.
Hannah
Dropbox Staff
Dropbox StaffThanks for reaching out to the Dropbox Community, guthrie.
This does sound pretty strange, but let's see what we can find.
When you say set of folders, do you mean that you've been given access to a parent folder, that contains multiple other subfolders?
Does the owner of the folder have a Dropbox team account or an individual one?
Can you send us a screenshot of the error you see when you try to rename or edit files in the folder on dropbox.com?
Thanks in advance.
Yes, access to parent folder - and other sub-folders & files keep getting added.
Thank you.
Not sure about account type - I will check.
Error Message(s):
Security settings for the file as an example:
- Hannah
Thanks for the additional info and screenshots, guthrie.
What do you see when you try to perform the same actions on dropbox.com?
As for the desktop, if you click on the "view effective access" option, are you able to change these permissions, so there are no X's?
Online Dropbox.com, the rename, Delete and move options are grayed out on the file.
In Windows, the view effective access is a view-only item, not editable (previous image).
On Windows;
One can select the properties/permissions,
which also displays permissions.
