You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
maldonfruit
7 years agoNew member | Level 2
I have an issue with indexing "._" files. Any ideas?
Why are files prefixed with ._(then file name) showing in all my folders? Is this a mistake?
- 7 years ago
Dot Underscore ( ._ ) files, otherwise known at AppleDouble files, are created by Apple's OS X or macOS operating system, typically when you store files on a non-native hard drive partition. They're used to hold extended attribute information that cannot be written to the partition along side the files. This is most common when using external hard drives that are formatted as FAT32, though it can happen with other partition types as well.
You usually don't see these files on a Mac because the operating system knows to hide them (they're still there though, and if you can see hidden files, you'll see them). On other systems the files are visible, including on Dropbox which will sync them like any other file. Note that an Apple Mac operating system is creating these files; not Dropbox.
Try a Google search for AppleDouble or dot underscore files and you'll find a lot more information about them.
HS4
Explorer | Level 4
Thanks for pointing the issue, but there is no solution, not from any other user and not from dropbox support. Very disappoint from a service i considered the best on the industry, #Fail
Walter
7 years agoDropbox Staff
Hey there HS4 - sorry to hear you feel this way - I'll try to help with this now.
First off, these "AppleDouble files" - the (._) files - are generated by your Mac device(s), not Dropbox as Rich has clearly outlined in his reply.
Having said that now, kindly note that the issue you're seeing is a Mac issue that occurs when copying files with extended attributes metadata into a file system that doesn't support them. Depending on the information stored in the metadata, you may or may not need these files.
To avoid this issue if you have your Dropbox folder on an external drive, please make sure that the drive is formatted in the default file system format for the Operating System that is installed.
Formatting drives may cause data loss. You can consult resources from your Operating System's manufacturer for steps and recommendations on formatting drives to a different file system. The most common default file systems are NTFS (Windows), HFS (Mac OS X) or ext4 (Linux) while Dropbox can't be used on removable drives at all.
I know this is not much of a help but I hope it points you to the right direction.
If there's anything else I can do from my end to help with this, do let me know!
- HS47 years agoExplorer | Level 4
Yes, its no helpful but thanks for reply, I just wonder if its only a mac problem why dropbox service doesnt allow me to search the files by ._ so I could easily find the wrong files and delete them instead of going folder by folder in 200 gigas and delete one by one.
My suggestion for other mac users, that should be apparently (for dropbox) very few in the world; is get a copy of all your files in a external hard drive, then cancel your subscription to dropbox and find a compatible service somewhere else where could take care of common user problems. It would be easier to delete the wrong files from your hard drive than from dropbox in the clouds.
- Mark7 years agoSuper User IIIt is dead easy to delete them from Dropbox (I do it frequently although it only happens if you use a badly formatted drive on your Mac).
Simply search for ._ on the Mac you are using Dropbox on OR at the Dropbox website and then delete them.
Users themselves really need to delete them - no program at all should be doing this because there is a chance of data loss.- HS47 years agoExplorer | Level 4
Try in the website, and check if it works, I totally tought the same at the beggining before i got upset with the service.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!