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Forum Discussion

Nik10's avatar
Nik10
Helpful | Level 5
6 months ago

I can't access the backup files from my Windows device

For some reason there is no access to the backup files from my computer, please look at the screenshots. Thank you
Computer Backup
Desktop
Dropbox Backup
Windows
Nik10's avatar
Nik10
Helpful | Level 5

Will you delete your bank card?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey Nik10, I hope you're doing well! 

 

The message above isn't entirely clear, so I just wanted to check if you wish to delete your bank info from the account. 

 

Is that the case? If not, feel free to elaborate a bit more. 

 

Thank you!

  • Nik10's avatar
    Nik10
    Helpful | Level 5
    6 months ago

    Hello!
    Yes, I wanted to delete my bank card.
    Thank you

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hey Nik10, which plan are you currently on? Is it a paid one of a Dropbox Basic free account?

       

      You can see that here.

      • Nik10's avatar
        Nik10
        Helpful | Level 5
        6 months ago

        Paid version. But now it is necessary to suspend payment and in this regard I asked about deleting the bank card.

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