We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Matthew S.22
7 years agoExplorer | Level 4
How to Share a DropBox Folder with Someone on IOS?
I have a DropBox Professional account, and want to share a folder so people can open it in on iPhone/iPad. They have installed the DropBox app on their devices. I have specified their addresses as sh...
- 7 years ago
wrote:
I was able to "share" the folder by sending the link to others.
And this is where we believe the problem is. Sending a link to a folder is not the same as a Shared Folder. A Share Link is a view-only method of sharing. Anyone that adds the content of a Share Link to their Dropbox will be creating their own copy of that content.
A Shard Folder allows you to give others edit access to your files. You need to add members to the folder first, specifying whether they have Edit or View access, and they'll receive an email or a notification within the Dropbox app on their phone.
When they open the Dropbox app and tap the notification, they'll be able to add the shared folder to their own Dropbox, if they have enough room in their account. This copy of the folder is synced with all other members of the share. Any changes they make within it will sync back to everyone else.
Make sure you read through both help articles (linked above) to understand the differences between a Share Link and a Shared Folder.
Rich
Super User II
While a user can open a share link on a mobile device and it will display in the Dropbox app (if installed), there's no where in the app to see a list of items that have been shared via a link. Share links have no tracking and nothing to associate them to a specific account (other than the creator of the link), so there's no way for the app to know what links a user should have.
A shared folder, which is added directly to the account of any member of the share, will display in the Dropbox app along with all the other files and folders that are in a user's account.
If you're sending a share link, they'll need to open it from their email which will open it in the app if it's installed. If you're inviting them to a shared folder, it will just appear in the app along with all their other folders.
Matthew S.22
7 years agoExplorer | Level 4
Hi Rich,
I appreciate the time you have taken to help me out. But I wish that right up front I could have been told that DropBox does not support true sharing with iOS devices at this time. Only being able to access "shared" folders via a e-mail, and not being able to have multiple parties access the same folder... That essentially means DropBox sharing does not work with iOS devices.
I really like DropBox and use it all the time with my clients. I had assumed there was full iOS support. Maybe someday in the future?
Thanks,
Matthew
- Rich7 years agoSuper User II
Matthew S.22 wrote:
... I wish that right up front I could have been told that DropBox does not support true sharing with iOS devices at this time.
But it DOES support sharing on iOS. It seems that you're confusing share links with shared folders. Please read my latest reply, which seems to have crossed with yours, and then the help articles that I linked to in that reply.
- Jay7 years agoDropbox Staff
If you still have any questions about the folder sharing, please let us know!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!