We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Scott E.3
2 years agoHelpful | Level 5
how to save bank statements to Dropbox
Hi,
It doesn't seem like my question fits exactly into any of the categories. My credit union's website hasn't been working well lately, so I can't log on with my computer and download account ...
- 2 years ago
Hello Jay,
Thank you for your reply. Yes, just like you stated, I did not see the option "Save to my Dropbox" available anywhere, so the only options I could find were those undesired "sharing" icons, so I kept looking through those to find what I needed. Today I tried opening my banking app again on my phone, and went to the account statements. This time after I clicked to view the PDF with Dropbox, I did see an option at the bottom of the screen, "Save to my Dropbox," and I was able to use that to save the file to a folder of my choosing. So that's very good! As long as that option will always pop up for me in these cases in the future, then my problem is solved. If I run into the same problem again later, then perhaps I will just reinstall the Dropbox app on my phone to eliminate any possible glitches. Thank you for your help!
Scott E.3
Helpful | Level 5
..yes, this is on Android.
Jay
2 years agoDropbox Staff
It looks like you're trying to share the file via Dropbox, and not add it to your Dropbox account.
When you preview a PDF file, you should get an option at the bottom to 'Save to my Dropbox'. Do you see that option when you immediately preview the file? I don't see this image in your reply.
- Scott E.32 years agoHelpful | Level 5
Hello Jay,
Thank you for your reply. Yes, just like you stated, I did not see the option "Save to my Dropbox" available anywhere, so the only options I could find were those undesired "sharing" icons, so I kept looking through those to find what I needed. Today I tried opening my banking app again on my phone, and went to the account statements. This time after I clicked to view the PDF with Dropbox, I did see an option at the bottom of the screen, "Save to my Dropbox," and I was able to use that to save the file to a folder of my choosing. So that's very good! As long as that option will always pop up for me in these cases in the future, then my problem is solved. If I run into the same problem again later, then perhaps I will just reinstall the Dropbox app on my phone to eliminate any possible glitches. Thank you for your help!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!