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arktis's avatar
arktis
Explorer | Level 3
6 months ago

How can I remove a member from a shared folder and delete their folders/files from their computer?

Hi all, I want to remove a member from Dropbox and ensure the files are deleted from their computer, but there is no option to "Let XXX keep a copy of this shared folder". How can I be sure that the unshared folder is removed from the user's hard drive? Thank you. 

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hi arktis, thanks for contacting us.

     

    When following these steps, are you not seeing the option on the Dropbox site or the desktop app for leaving a copy of the shared folder.

     

    This will help me to assist further!

    • arktis's avatar
      arktis
      Explorer | Level 3
      5 months ago

      Hi, I am doing it on dropbox.com and don't see the option of allowing the member to keep a copy. Here's the screenshot:

       

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey arktis, sorry for jumping in. Just to clarify, is the option missing on another browser/incognito mode?

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