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Forum Discussion
NG3
7 years agoNew member | Level 2
How can I clear notifications
i need to know how to clear the notification panel. i got sum notification which i need to clear from panel. pls help
moke
6 years agoExplorer | Level 4
Oct 2019 - To review: There used to be a tedious way to delete notifications one-by-one by using a menu that could be accessed from a "three-dot" dropdown. The three dots have been removed and now there is no way to remove notifications either in bulk or one at a time.
Also, some update has pushed out a bunch of old notifications, so now items going back (in my case) three years are showing up in the panel (of my Mac desktop tray) and I'm just stuck with them. Do I have this right?
- Fiona6 years agoDropbox Staff
Hi moke. Thank you for adding up your voice to this thread.
The settings in your notifications tab in Preferences currently are the following:
Notify me about
You can set your notification preferences to choose what notifications to receive.
Do not disturb
On Mac computers, you can turn off notifications for a limited time. Choose how long notifications are turned off for.
This article lists the options you have in your desktop preferences. You could start fresh with the desktop app, performing a reinstall.
Not ideal, but hope it helps.
- tglittrell6 years agoExplorer | Level 4
mokeis correct and Fiona, a fresh reinstall does nothing to fix the issue. I have notifications dating 6 years back taking up space—no option to remove.
- Fiona6 years agoDropbox Staff
Sorry for any misunderstanding. Tried to help, thinking that you only see old notifications and not receiving new ones. This could be a syncing issue with your dekstop.
New notifications should push the old notifications and the history of them should be updated and kept for your visibility tglittrell. If I am right and you are not getting any new notifications, even after resintalling, please contact support and provide me with your ticket number.
If you do have new notifications, but you simply cannot delete the old. Then your feeback does fall under this Community thread, where unfortunately we have no updates to offer and no ETA for future updates.
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