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Forum Discussion
TomMacD89
7 years agoExplorer | Level 3
GDPR Compliance for Personal / Free Accounts
Hi, I work with various charities in the UK who often use free Dropbox accounts to share files for boards of trustees, teams etc. There is some confusion as to whether the GDPR compliance steps ...
- 7 years agoHi Tom
As somebody in the UK the biggest thing you need to make sure is that the end users whos data is being stored is aware of it being stored AND that it is stored outside of the EU. Same goes if they email things in they need to know where those email servers are (e.g. Office365 = USA etc.).
AnitaP
7 years agoNew member | Level 2
Hi
I currently store client information I work on via my Dropbox Plus account. Please would you confirm that Dropbox Plus meets the GDPR criteria that everyone is rushing to comply with at the moment? I understand that Dropbox Business is, but it is not expressly stated that my files in the Plus account would be treated in the same secure way. I do not need a Business account as the Plus account serves my needs.
Please would you confirm that the data storage services you offer on Dropbox Plus comply with the EU/US Privacy Shield?
- Mark7 years agoSuper User IIHi Anita
Have a look at https://www.dropboxforum.com/t5/Sharing-and-collaboration/GDPR-Compliance-for-Personal-Free-Accounts/m-p/275027#M19691
Dropbox IS GDPR compliant, but, like most of this stuff its based upon your own Risk Assessments.
I am using Dropbox to store information on my business (swim school enrolments, first aid course records and employee information) and have been told as long as I am clear with the customers and clients where and how I store it that is fine. It is the same with emails (think Office365/Hotmail or Gmail) as you'll never get them to send you a personal contract of compliance. There has to be a bit of common sense applied to things.
My legal and HR teams are quite happy with the continued use of Dropbox based upon its updated Safe Harbour compliance and, as I said above, informing people what I do with their data.
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